Stakeholder Engagement

Stakeholder Engagement

People who work at any level within an organisation need to engage with stakeholders in order to successfully perform their job role. The most effective stakeholder engagement happens when there is communication between stakeholders and relationships are built.

In this course, you will have the opportunity to learn how organisations identify, analyse and manage their interactions with stakeholders. You will explore the importance to the organisation of engaging with its stakeholders and how to manage the process. You will consider the different groups of stakeholders and their interests and expectations. You will learn about the tools and techniques to analyse the different stakeholder needs and how the results of this analysis influence the stakeholder engagement plan. You will consider the risks associated with stakeholder engagement and how to mitigate them. You will go on to consider strategies for managing stakeholder groups that have competing interests and how to promote collaborative relationships with stakeholders. Finally, you will consider the importance of monitoring stakeholder management activities to ensure that objectives are achieved.

Objectives:

To understand how to develop communication and engagement with internal and external stakeholders

Be able to understand the risk with stakeholders and conflict management

Understand the importance of communication and influence skills with stakeholders

Testing Knowledge:

Multiple choice quizzes will take place throughout the course

Further Learning: 

Leadership and Management and Strategic Planning

 

Course Information

Estimated Time: Micro @ 2hrs | 167 online learners enrolled

Difficulty: Beginner

Categories:

Course Instructor

Robert Mitton Robert Mitton Author

I am the founder of BRITEthink.... connect with me on Twitter @bobbymitton I am an author of a book "How to build a community in your business" which is being published by Motivational Press in Spring 2018

What Others Have Said

Interesting
By: Jason101

This was interesting for me, I have some team members who are not always so sure on how to deliver info to certain people, I think the matrix which you mentioned on this is an Interesting theory


4 replies added

  1. Jason101 29/09/2018 Reply

    This was interesting for me, I have some team members who are not always so sure on how to deliver info to certain people, I think the matrix which you mentioned on this is an Interesting theory

  2. MERCI101A 14/11/2018 Reply

    Thank you, the content was good. This is something which I am learning for my own personal use and I am learning this to help me with my own studies…. 5/5

  3. PAMELA GOLD 21/11/2018 Reply

    This was great to work with on the larger scale of comparing this to all the other management and leadership courses which you have on the go, I like the way I can use this and dip between this one and the management ones to support my larger objectives

Leave your comment